PDR - Technical Services

Just as your service combined with PSAP’s service equates to a safer community for your customers, the combination of offerings within our Technical Services programs means the best in service to you. It includes our comprehensive program for client-specific businesses and deployment plans.

With experts in 9-1-1 operations and implementation, PDR provides:

9-1-1 Network Planning
Service Agreements & Documentation
Representation, Administration and Management
New Market Deployment & Current Market Maintenance

Staying abreast of the current trends and changes within the 9-1-1 industry – and in each of its pockets of specialized interests – is a full-time job. Let PDR do the work for you.

Professional services is a proven, accurate, efficient and cost-effective solution for maximizing return on capital investment, reducing company liability and protecting your bottom line.

PSAPs can be overwhelmed with calls, visits, and questions from the waves of landline and wireless carriers coming into their areas. Likewise, carriers can be frustrated with the 9-1-1 interface process while attempting to market phone services. PDR understands the challenges and objectives of both sides of the 9-1-1 equation.

Working diligently as the liaison for both, our teams bring their experience and expertise to work, making the process smooth for all of the interdependencies, providing:

9-1-1 Community Relationship
Agreement and Acknowledgement Document Modifications
Critical Date Reporting
Current Market Maintenance
Resale Markets
Legislative and Regulatory Summary
Ongoing Maintenance and Support

As equally taxing as establishing new markets is maintaining the ones you already have. PDR can make life simpler by examining, updating and archiving your present 9-1-1 records where your company's services are already established.

Crucial to you, crucial to your customers.
View PDR's Information Management program

850.773.3904

clmcvay@pdr911.com